Washer and Dryer Repair Service | Testimonials

"We are a family owned and operated appliance repair business."

Testimonials: what our clients are saying about their washer and dryer service …

Stan
June 26th, 2012 - Los Angeles, CA 90272
Thank You to West Los Angeles Washer and Dryer Repair Service, to say this company is honest and customer focused in an understatement. We have a front load Kenmore, Frigidaire, Washing machine that is making all kinds of noise in the spin cycle. One company said they could fix the washing machine, but failed, another did not even show up, these companies have good reviews on Citysearch, not sure where they are coming from.David, was clear on the phone, the machine was not worth repairing, to take his time and be so upfront deserves my time in writing this review.
Alison M.
June 14th, 2012
Our Kenmore Front Load washing machine appliance broke down this past weekend. We contacted West Los Angeles Washer and Dryer Repair Service. David was amazing. We discovered our washing machine was leaking and immediately called him and he came within 3 hours of our call to him. He was quick at diagnosing the problem and very honest in the fact that it would be less cost effective for us to fix the washing machine than to buy a new one. To my happy surprise, he did not charge us for the diagnosis and immediately put us in touch with a great company to help us remove the washing machine before it did anymore damage and to buy a new one. Thank you David for all of your amazing help!Overall I was so happy with the service, with how fast the company came out and how far above and beyond they went to help us despite the fact that they were not being paid a large sum of money to fix the problem. I would definitely recommend this company and can't imagine using anyone else should we ever experience this problem in the future.
Veronica K.
June 11th, 2012
In Culver City they are the only LA Appliance service to call. They are professional, meaning, speaking English clearly they are a pleasure to communicate with. Our LG washer was not draining, David took his time and repaired the machine in a effective and proficient manner. We are very pleased to recommend this family-owned and operated business.
Sara O.
June 8th, 2012
As a resident of Los Angeles, for washer and/or dryer repair West LA Appliance Service is the place to call. Very smooth with our Maytag stack Washer. They were very nice, professional and personable over the phone. The workman was very punctual and showed up a few minutes early even. He knew exactly how to fix the problem and had the part in the truck. It was fixed quickly and he even cleaned up after himself. I had a 10% discount coupon, which they honored making their already reasonable price even better. Highly recommend.
Denis C.
June 3rd, 2012
I have a 23 year old Whirlpool combo washer-dryer. The washing machine spin cycle stopped working, and the dryer vent tore and needed to be replaced. Before joining Angie's List, I had called a number of repair services, but they seemed unfamiliar with my model and I wasn't comfortable with their responses to my questions, nor with the estimates I was getting just to come out and look at it. David at West Los Angeles Washer & Dryer Repair returned my call promptly, got specific info on the machine, and took the time to answer all my questions. We talked about the machine's problems and he gave me a reasonable estimate based on my description of what was happening with it. And then he told me that, at the machine's age, there were many more things likely to go wrong with it in the not-so-distant future, and suggested I'd be better off replacing it rather than repairing it (if I could afford to do so). I really appreciated his honest assessment and recommendation, and will definitely use this company if anything ever happens to the new machine I plan on buying shortly.
Shane M.
May 17th, 2012 - Los Angeles, CA 90405
Honest As It Gets.. This appliance repair company could not be any more honest. Over the phone David told me not to fix the problem due to the repair cost. Another company wanted to charge 40 bucks for the same thing, in this economy to find an honest and upfront business is a pleasure.Thank you, Shane
Kerri R.
May 16th, 2012 - Los Angeles, CA 90048
Old School Washer Repair Service.. Our LG front load washing machine, sprung a major leak. for service we called a few places and it was very hard to get an idea of what was going on. LA Service was just the company to talk to, they took their time in communicating in a clear and effective way.They machine needed the drain hose replaced.West Los Angeles Appliance Service performed the work in a efficient and professional manner.Thank you,Kerri R.
Mark J.
May 11th, 2012
West Los Angeles Washer and Dryer Repair to the rescue ... especially for your Front Load Washing Machine in our case of Maytag Neptune, West LA Washer and Dryer Repair simply is the your first and best choice, just a the website says.My wife and I were told that we needed a new main computer board, till we discovered LA Appliance Service. All our machine needed was a simply relatively inexpensive switch. Our Maytag is working just fine and our wallet is not too much lighter. Thank you, Mark
Macy M.
May 9th, 2012 - Los Angeles, CA
West LA Washer and Dryer Repair, in one word: "professional." In Los Angeles there no other companies in our experience to call other than West LA Washer and Dryer Repair. Their service is on-time, professional and very fair in their pricing. This family-owned business is an exception to rule that appliance repair companies are not customer centered. This has been demonstrated the two-time they have serviced our laundry equipment. Thank you again. Macy